★★★★★
“We're a 4-doctor companion animal hospital and our front desk was drowning. After Retrevr went live, we recovered appointment requests we didn't even know we were losing. The CSRs finally stop bracing every time the phone rings.”
For independent veterinary hospital owners
The new client who called this morning already booked at the hospital across town.
22% of inbound veterinary calls go unanswered — and 85% of those callers never try a second number. Retrevr is veterinary-trained AI voice intelligence that answers every call, books appointments, and handles refill and after-hours inquiries 24/7 — so new-client demand books with you, not your competitor.
Live in 24 hours · Veterinary-trained AI · 30-day communication recovery guarantee
The problem
78% of clients who leave a veterinary hospital cite poor communication — not medicine.
If your front desk has ever wrapped up a busy morning to find 14 missed calls, you already know the math. Most of those callers won't try a second time — they already dialed the next hospital.
That's not a medicine problem. It's a coverage problem. Exam rooms, surgery blocks, emergency walk-ins, and ringing phones can't all fit on the same shift — and your CSRs are paying for it.
Veterinary services are growing 6–8% a year. Pet owners' tolerance for hold times isn't. Hospitals that can't keep up on the phones quietly bleed new-client demand to the practice three blocks away.
The solution
Retrevr answers every call. Books every appointment. Captures every lead.
Retrevr is veterinary-trained AI voice intelligence built specifically for companion animal hospitals and multi-location veterinary groups. It picks up every call 24/7 in a natural, hospital-trained voice, texts pet owners back the moment a call is missed, holds full two-way SMS conversations, books appointments directly into your PIMS, and handles refill, FAQ, and after-hours triage automatically.
Your team stays with the patient. Retrevr handles the phones.
How it works
Live in 24 hours.
Three steps.
- 01
Tell us about your hospital.
One onboarding call — your hours, appointment types, common questions, refill policies, after-hours triage protocol, and how you want new-client requests handled.
- 02
We train Retrevr on your practice.
Veterinary-trained AI learns your specific hospital — your services, your providers, your scheduling logic, your triage criteria, and the way your front desk actually talks to clients.
- 03
We forward your inbound calls.
Every call gets answered. Every appointment request gets handled. Every after-hours emergency gets triaged. Your CSRs get backup instead of burnout.
Ready to stop losing clients?
15-minute demo. We'll call your hospital's number so you hear what your clients would.
Built for veterinary medicine
Built for veterinary medicine, not adapted to it.
Generic AI tools sound like a robot reading a script. Retrevr sounds like a CSR who has worked at your hospital for years.
We trained it on real veterinary conversations — appointment types, refill requests, vaccination schedules, after-hours emergency triage, anxious-pet handling, breed-specific intake questions, post-op follow-ups. Pet owners don't feel like they're talking to a chatbot. They feel like they're talking to your front desk.
What Retrevr handles
Your front desk stops touching the phone.
- Inbound call answering, 24/7 — including after-hours emergency triage
- Two-way text conversations with pet owners
- Missed-call text-back — recovers the calls your CSRs couldn't reach
- Appointment booking and new-client intake straight into your PIMS
- Refill request capture and routing
- Vaccination, hours, and pricing FAQs answered in your hospital's voice
- Booking confirmations, reminders, and post-visit follow-ups
- Spam, solicitor, and sales-call filtering
What your team keeps doing: caring for the patient in front of them.
Hospitals using Retrevr
Real veterinary teams, real results.
★★★★★
“The thing that sold me was the demo using our actual clinic name and intake flow. Clients can't tell it's AI. It books straight into our PIMS and handles refill calls without pulling anyone off the floor.”
★★★★★
“We were missing roughly one in four calls during peak hours and after close. First month live we cut our missed-call rate to under 5% and stopped sending after-hours emergencies to voicemail.”
This week's offer
First 10 veterinary hospitals this week get the setup fee waived.
We're hand-picking 10 hospitals each week to onboard at no setup cost. If you book a demo this week and we both agree it's a fit, we waive the setup fee entirely and have your hospital live in under 24 hours.
Our guarantee
30-day communication recovery
+ 24-hour go-live guarantee.
30-day communication recovery guarantee
If Retrevr doesn't measurably improve your hospital's missed-call handling and communication responsiveness within the first 30 days, we'll optimize at no cost until it does — or refund your investment in full.
24-hour go-live guarantee
And if we don't have your hospital operational within 24 hours of onboarding, we keep working at no charge until you are.
FAQ
Common questions.
Will it sound like a robot to my clients?
No. Retrevr uses veterinary-trained voice intelligence designed specifically for veterinary conversations — clients don't realize they're talking to AI. We'll show you on the demo using your own hospital's name and intake flow.
What does it cost?
Flat monthly rate, far less than adding another CSR. We'll quote you exactly on the demo call.
What if a call needs a real person?
Retrevr routes urgent or complex calls to your team — true emergencies, complaints, anything outside its training. Your hospital stays in the loop without your CSRs and techs being chained to the phone.
How quickly can it go live?
24 hours from onboarding. Guaranteed.
We already have a PIMS. Why add this?
Your PIMS handles records and schedules. Retrevr handles the inbound communication overload your front desk can't pick up during exams, surgeries, lunch breaks, or peak hours. It books straight into your existing PIMS — it doesn't replace it.
Will it work with our existing phone system?
Yes. Retrevr forwards from your current number, so there's nothing to rip out. Most hospitals are fully live within 24 hours without changing carriers or hardware.
Stop losing clients to the hospital across town.
Live in 24 hours · Veterinary-trained AI · 30-day communication recovery guarantee