★★★★★
“We're a 4-doctor companion animal hospital and our front desk was drowning. After Retrevr went live, we recovered appointment requests we didn't even know we were losing. The CSRs finally stop bracing every time the phone rings.”
For veterinary hospitals running on full exam rooms and ringing phones
Never let voicemail become delayed care.
When the phone rings during a surgery, an exam, or a packed lobby, your team can't always answer. Retrevr is veterinary-trained AI voice intelligence that catches every call — including after-hours emergencies — so your CSRs and techs can stay with the patient in front of them.
Live in 24 hours · Emergency-aware workflows · 30-day communication recovery guarantee
The problem
Your team shouldn't have to choose between the patient on the table and the phone ringing behind them.
Veterinary teams are trained for patient care — not endless call juggling. But during a packed morning, the moment an emergency walks through the door, the phones collapse. The pet owner trying to reach you with a sick dog hears voicemail.
34% of after-hours veterinary calls are true emergencies. The other 66% are appointment requests, refill questions, and worried pet owners who will drive to urgent care if they can't get through.
Every voicemail loop quietly becomes delayed care. And delayed care quietly becomes the reason a loyal client switches hospitals.
The solution
Reach every caller — even when your team can't.
Retrevr is veterinary-trained AI voice intelligence built for the chaos of real hospital operations. It picks up during exam blocks, surgery, lunch breaks, after-hours, and emergency walk-ins. Pet owners get an immediate, hospital-trained voice — not voicemail. Urgent calls get routed to your team on protocols you configure during onboarding. Routine ones get booked, answered, and handled.
Your CSRs stay with the patient. Retrevr stays on the phone.
How it works
Live in 24 hours.
Three steps.
- 01
Tell us about your hospital.
One onboarding call — your hours, appointment types, common questions, refill policies, after-hours triage protocol, and how you want new-client requests handled.
- 02
We train Retrevr on your practice.
Veterinary-trained AI learns your specific hospital — your services, your providers, your scheduling logic, your triage criteria, and the way your front desk actually talks to clients.
- 03
We forward your inbound calls.
Every call gets answered. Every appointment request gets handled. Every after-hours emergency gets triaged. Your CSRs get backup instead of burnout.
Ready to keep your hospital reachable?
15-minute demo. We'll show you how Retrevr handles an after-hours emergency call, live.
Built for veterinary medicine
Built for veterinary medicine, not adapted to it.
Generic AI tools sound like a robot reading a script. Retrevr sounds like a CSR who has worked at your hospital for years.
We trained it on real veterinary conversations — appointment types, refill requests, vaccination schedules, after-hours emergency triage, anxious-pet handling, breed-specific intake questions, post-op follow-ups. Pet owners don't feel like they're talking to a chatbot. They feel like they're talking to your front desk.
What Retrevr handles
Your front desk stops touching the phone.
- Inbound call answering, 24/7 — including after-hours emergency triage
- Two-way text conversations with pet owners
- Missed-call text-back — recovers the calls your CSRs couldn't reach
- Appointment booking and new-client intake straight into your PIMS
- Refill request capture and routing
- Vaccination, hours, and pricing FAQs answered in your hospital's voice
- Booking confirmations, reminders, and post-visit follow-ups
- Spam, solicitor, and sales-call filtering
What your team keeps doing: caring for the patient in front of them.
Hospitals using Retrevr
Real veterinary teams, real results.
★★★★★
“The thing that sold me was the demo using our actual clinic name and intake flow. Clients can't tell it's AI. It books straight into our PIMS and handles refill calls without pulling anyone off the floor.”
★★★★★
“We were missing roughly one in four calls during peak hours and after close. First month live we cut our missed-call rate to under 5% and stopped sending after-hours emergencies to voicemail.”
This week's offer
First 10 veterinary hospitals this week get the setup fee waived.
We're hand-picking 10 hospitals each week to onboard at no setup cost. If you book a demo this week and we both agree it's a fit, we waive the setup fee entirely and have your hospital live in under 24 hours.
Our guarantee
30-day communication recovery
+ 24-hour go-live guarantee.
30-day communication recovery guarantee
If Retrevr doesn't measurably improve your hospital's missed-call handling and communication responsiveness within the first 30 days, we'll optimize at no cost until it does — or refund your investment in full.
24-hour go-live guarantee
And if we don't have your hospital operational within 24 hours of onboarding, we keep working at no charge until you are.
FAQ
Common questions.
Will it know when something is a real emergency?
Yes — Retrevr's veterinary-trained workflows include emergency-aware routing. After-hours emergencies and acute-case calls reach the right person on your team, not voicemail. We configure the triage criteria with you during onboarding so it matches your hospital's existing protocol.
What does it cost?
Flat monthly rate, far less than adding another CSR. We'll quote you exactly on the demo call.
What if a call needs a real person?
Retrevr routes urgent or complex calls to your team — true emergencies, complaints, anything outside its training. Your hospital stays in the loop without your CSRs and techs being chained to the phone.
How quickly can it go live?
24 hours from onboarding. Guaranteed.
We already have a PIMS. Why add this?
Your PIMS handles records and schedules. Retrevr handles the inbound communication overload your front desk can't pick up during exams, surgeries, lunch breaks, or peak hours. It books straight into your existing PIMS — it doesn't replace it.
Will it work with our existing phone system?
Yes. Retrevr forwards from your current number, so there's nothing to rip out. Most hospitals are fully live within 24 hours without changing carriers or hardware.
Keep your hospital reachable — even during chaos.
Live in 24 hours · Veterinary-trained AI · 30-day communication recovery guarantee